Terms & Conditions

 

Welcome to our website! Please read these Terms and Conditions ("Terms") carefully before accessing or using our website and purchasing products. These Terms are a legally binding agreement between you and PIXEL THREAD PTY LTD (ACN 689 221 056).

By accessing or using this website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use our website or services.

1. Definitions

•"We," "Us," "Our" refers to PIXEL THREAD PTY LTD.

•"You," "User," "Customer" refers to the individual or legal entity accessing or using this website.

•"Website" refers to this e-commerce platform.

•"Products" refers to any goods sold through this website.

2. Acceptance of Terms

By using this website, you acknowledge that you have read, understood, and agree to be bound by these Terms, our Privacy Policy, and other referenced policies.

3. Eligibility

You must be at least 18 years of age to use this website. By using this website, you represent that you meet this age requirement.

4. Account Registration

You agree to provide accurate information when creating an account and are responsible for maintaining the confidentiality of your account credentials.

5. Orders and Payments

5.1 Order Placement

All orders are subject to our acceptance and product availability. We reserve the right to refuse or cancel any order.

5.2 Pricing

Prices are subject to change. The price applicable is the price displayed at the time of purchase. Prices do not include customs duties or taxes for international orders.

5.3 Payment

Payment must be made through our designated secure payment methods. You authorize the use of the payment method you provide.

5.4 Taxes and Customs Duties

For international orders, you are responsible for all applicable import duties, customs fees, and taxes.

6. Shipping and Delivery

We offer free shipping on all orders. Risk of loss for products passes to you upon our delivery to the carrier. Please refer to our Shipping & Delivery Policy for full details.

7. Returns, Exchanges, and Refunds

Our policy is exchange-only for change of mind. This does not affect your statutory rights under the Australian Consumer Law. Please review our Exchange & Returns Policy for complete details.

8. Product Information

We strive to provide accurate product descriptions, but we do not warrant that they are error-free. Colors may vary slightly due to monitor settings.

9. Intellectual Property Rights

All content on this website is our property or the property of our licensors and is protected by intellectual property laws. You are granted a limited license for personal, non-commercial use only.

10. Prohibited Conduct

You agree not to use the website for any unlawful purpose or in violation of these Terms.

11. Limitation of Liability

To the maximum extent permitted by law, this website and all products are provided "as is." Our liability is limited to the maximum extent permitted by law. In no event shall our total liability exceed the amount you paid for the product(s).

12. Indemnification

You agree to indemnify and hold us harmless from any claims arising out of your violation of these Terms or your use of the website.

13. Privacy and Data Protection

Your use of this website is also governed by our Privacy Policy, which complies with the Australian Privacy Act 1988.

14. Dispute Resolution

14.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of New South Wales, Australia.

14.2 Dispute Resolution Process

You agree to first contact us to attempt to resolve any dispute informally. Any disputes shall be subject to the exclusive jurisdiction of the courts of New South Wales.

15. Modifications to Terms

We reserve the right to modify these Terms at any time. Your continued use of the website after any changes constitutes your acceptance of the modified Terms.

16. Contact Information

If you have any questions regarding these Terms, please contact us:

•Company Name: PIXEL THREAD PTY LTD

•ACN: 689 221 056

•Address: Unit 449, 29-31 Porter Street, RYDE NSW 2112, Australia